Rick Fokkema is Lead Solutions Architect at Gridsz, a modular SaaS platform for fiber telecom operators. He leads solution design and product strategy for operators tackling the complexity of FTTH rollout - covering service fulfilment, network availability, field operations, and operational workflow automation. Over six years in the industry while working with various stakeholders of fiber networks, Rick has developed a hands-on understanding of the process and integration challenges that define modern fiber delivery. He drives the adoption of AI tooling across Gridsz's development teams to accelerate delivery and is passionate about helping customers turn operational bottlenecks into scalable, software-driven processes.